Template Design
Create effective templates
Template Design Best Practices
Well-designed templates save time, reduce errors, and make document sending effortless. Follow these best practices to create templates that your team will love to use.
A well-designed template turns a 10-minute task into a 1-minute task. The time you invest in creating good templates pays off exponentially.
Role Naming Conventions
Use Clear, Descriptive Role Names
Good role names:
- ✅ "Client" - Clear and specific
- ✅ "Employee" - Obvious who this is
- ✅ "HR Manager" - Specific department role
- ✅ "Department Head" - Clear hierarchy
- ✅ "Witness" - Clear purpose
Bad role names:
- ❌ "Person 1" - Too generic
- ❌ "Signer A" - Confusing
- ❌ "User" - Not specific enough
- ❌ "Party 1" - Unclear
- ❌ "TBD" - Unprofessional
Use role names that your team will immediately understand. If someone else uses your template, they should know exactly who each role represents.
Role Naming Patterns
For employment documents:
- Employee
- HR Manager
- Department Manager
- CEO (for executive approvals)
For sales contracts:
- Client
- Sales Representative
- Sales Manager
- Legal Team
For vendor agreements:
- Vendor
- Procurement Manager
- Finance Director
- Operations Director
For real estate:
- Buyer
- Seller
- Buyer's Agent
- Seller's Agent
Role Order Matters
For sequential signing:
- Role 1: First signer (e.g., Client)
- Role 2: Second signer (e.g., Manager)
- Role 3: Final approver (e.g., Director)
Best practices:
- Order roles by signing sequence
- Put most important signer first
- End with final approver
- Use logical progression
Field Organization
Group Related Fields
Organize fields by section:
- Personal Information - Name, email, phone
- Address - Street, city, state, zip
- Employment Details - Position, salary, start date
- Signatures - All signatures together
Why grouping matters:
- Easier to find fields
- Logical flow for signers
- Reduces errors
- Professional appearance
Use Consistent Field Placement
Signature fields:
- Always at bottom of page or end of document
- Consistent size across all templates
- Same spacing between fields
- Aligned properly (left or center)
Date fields:
- Always next to or below signature
- Consistent size and position
- Clear label ("Date" or "Date Signed")
Text fields:
- Aligned in columns when possible
- Consistent width for similar fields
- Proper spacing between fields
When users see consistent field placement across all your templates, they work faster and make fewer mistakes.
Field Sizing Standards
Recommended sizes:
- Signature: 250px wide × 70px tall
- Initials: 80px wide × 40px tall
- Date: 150px wide × 35px tall
- Name: 250px wide × 35px tall
- Email: 300px wide × 35px tall
- Phone: 180px wide × 35px tall
- Address: 350px wide × 35px tall
- Multi-line text: 400px wide × 100px tall
Why standard sizes matter:
- Professional appearance
- Consistent user experience
- Easier to place fields
- Better mobile experience
Merge Fields Strategy
When to Use Merge Fields
Use merge fields for:
- ✅ Information that changes per document
- ✅ Personalized data (names, amounts, dates)
- ✅ Campaign/bulk sending
- ✅ Data from CSV files
Don't use merge fields for:
- ❌ Information that's always the same
- ❌ Standard contract language
- ❌ Company information (use PDF text instead)
Merge Field Labeling
Clear, descriptive labels:
- ✅ "Employee Name" - Clear purpose
- ✅ "Annual Salary" - Specific
- ✅ "Start Date" - Obvious
- ✅ "Department Name" - Clear
Poor labels:
- ❌ "Field 1" - Not descriptive
- ❌ "Name" - Which name?
- ❌ "Amount" - What amount?
- ❌ "Date" - Which date?
Use merge field labels that match your CSV column names. This makes campaign setup much faster.
Merge Field Types
Choose the right field type:
- merge_text - Names, positions, descriptions
- merge_number - Salaries, amounts, quantities
- merge_date - Start dates, end dates, deadlines
- merge_email - Email addresses
- merge_phone - Phone numbers
- merge_checkbox - Yes/no options
- merge_dropdown - Multiple choice options
Why field types matter:
- Proper formatting (dates, numbers)
- Data validation
- Better user experience
- Cleaner data
Template Library Organization
Naming Conventions
Template naming best practices:
- Use descriptive names
- Include document type
- Add version numbers (if applicable)
- Use consistent format
Good template names:
- ✅ "Full-Time Employment Contract"
- ✅ "Part-Time Employment Contract"
- ✅ "Standard NDA - Mutual"
- ✅ "Standard NDA - One-Way"
- ✅ "Service Agreement - Monthly"
- ✅ "Service Agreement - Annual"
Bad template names:
- ❌ "Template 1"
- ❌ "Contract"
- ❌ "New Template"
- ❌ "Copy of Template"
Categorize Templates
Organize by department:
- HR Templates
- Sales Templates
- Legal Templates
- Operations Templates
- Finance Templates
Organize by document type:
- Employment Contracts
- Service Agreements
- NDAs
- Purchase Orders
- Lease Agreements
Organize by frequency:
- Daily Use
- Weekly Use
- Monthly Use
- Occasional Use
Template Descriptions
Add helpful descriptions:
- What the template is for
- When to use it
- Who should use it
- Any special instructions
Example:
Template: Full-Time Employment Contract
Description: Use for all full-time employee hires.
Includes salary, benefits, and standard terms.
Roles: Employee, HR Manager
Reusable Template Patterns
Standard Employment Contract
Roles:
- Employee
- HR Manager
Merge fields:
- Employee Name (text)
- Position (text)
- Department (text)
- Annual Salary (number)
- Start Date (date)
- Manager Name (text)
Signature fields:
- Employee signature + date
- HR Manager signature + date
Use cases:
- New hires
- Contract renewals
- Position changes
Client Service Agreement
Roles:
- Client
- Service Provider
Merge fields:
- Client Name (text)
- Company Name (text)
- Service Description (textarea)
- Monthly Fee (number)
- Contract Start Date (date)
- Contract End Date (date)
Signature fields:
- Client signature + date
- Service Provider signature + date
Use cases:
- New clients
- Service renewals
- Contract amendments
Multi-Approval Purchase Order
Roles:
- Requesting Department
- Department Manager
- Finance Director
- Vendor
Merge fields:
- PO Number (text)
- Vendor Name (text)
- Item Description (textarea)
- Quantity (number)
- Unit Price (number)
- Total Amount (number)
- Delivery Date (date)
Signature fields:
- Requesting Department signature + date
- Department Manager signature + date
- Finance Director signature + date
- Vendor acceptance signature + date
Sequential signing: Yes (in order above)
Use cases:
- Equipment purchases
- Service contracts
- Vendor agreements
Testing Your Templates
Before Publishing
Test checklist:
- Use template with real data
- Map all roles to test users
- Fill all merge fields
- Review generated document
- Check field placement
- Verify all fields are fillable
- Test on mobile device
- Check sequential signing (if applicable)
- Verify email notifications
- Download completed document
Common Issues to Check
Field placement:
- Fields not overlapping text
- Fields properly aligned
- Adequate spacing
- Visible on all pages
Role mapping:
- All roles have clear names
- Roles in correct order
- Sequential signing works correctly
Merge fields:
- All merge fields have labels
- Labels match CSV columns
- Correct field types used
- Data formats correctly
Never send a template to real clients/employees without testing it first. One test can save you from dozens of errors.
Version Control
When to Create New Versions
Create a new version when:
- Legal language changes
- Company policies update
- New fields are required
- Significant layout changes
Don't create new versions for:
- Minor typo fixes
- Small formatting changes
- Field position adjustments
Version Naming
Include version in template name:
- "Employment Contract v2.0"
- "NDA - 2025 Version"
- "Service Agreement (Updated Jan 2025)"
Or use template description:
Template: Employment Contract
Version: 2.0
Last Updated: January 2025
Changes: Added remote work clause
Archive Old Versions
When to archive:
- New version is tested and approved
- Old version no longer compliant
- Significant changes made
How to archive:
- Rename with "(Archived)" suffix
- Move to "Archived Templates" folder
- Keep for record-keeping
- Don't delete (may need for reference)
Team Collaboration
Template Ownership
Assign template owners:
- HR templates → HR Manager
- Sales templates → Sales Director
- Legal templates → Legal Team
- Operations templates → Operations Manager
Owner responsibilities:
- Keep templates up-to-date
- Test templates regularly
- Train team on usage
- Review and approve changes
Template Access
Control who can:
- Create templates - Admins and designated users
- Edit templates - Template owners only
- Use templates - All team members
- Delete templates - Admins only
Template Training
Train your team on:
- How to find templates
- When to use each template
- How to map roles correctly
- How to fill merge fields
- When to ask for help
Maintenance & Updates
Regular Review Schedule
Review templates:
- Quarterly - Check for outdated information
- Annually - Full template audit
- As needed - When policies change
What to review:
- Legal language accuracy
- Company information current
- Contact details up-to-date
- Field placement optimal
- Role names still relevant
Update Process
Steps to update a template:
- Create a copy (don't edit original)
- Make necessary changes
- Test thoroughly
- Get approval (if required)
- Replace old version
- Archive old version
- Notify team of changes
Track Changes
Document template changes:
- What changed
- Why it changed
- Who made the change
- When it was changed
- Who approved it
Example change log:
Template: Employment Contract
Version: 2.1
Date: January 15, 2025
Changed by: HR Manager
Changes: Added remote work policy section
Approved by: Legal Team
Common Template Mistakes
❌ Mistake 1: Too Many Roles
Problem: Template with 8 different roles
Solution: Keep it simple - 2-4 roles maximum
❌ Mistake 2: Vague Role Names
Problem: "Person 1", "Person 2", "Person 3"
Solution: Use descriptive names like "Client", "Manager", "Director"
❌ Mistake 3: No Merge Fields
Problem: Creating separate template for each client
Solution: Use merge fields for personalized data
❌ Mistake 4: Inconsistent Field Sizes
Problem: Signature fields different sizes on each page
Solution: Use standard sizes across all templates
❌ Mistake 5: Poor Field Labels
Problem: Merge fields labeled "Field1", "Field2"
Solution: Use clear labels like "Employee Name", "Salary"
❌ Mistake 6: No Testing
Problem: Sending template to clients without testing
Solution: Always test with real data first
❌ Mistake 7: Cluttered Layout
Problem: Fields too close together, hard to read
Solution: Use adequate spacing, group related fields
❌ Mistake 8: No Documentation
Problem: Team doesn't know when to use which template
Solution: Add descriptions and usage instructions
Template Design Checklist
Before finalizing your template:
Roles
- Clear, descriptive role names
- Logical role order
- 2-4 roles maximum
- Sequential signing set (if needed)
Fields
- All fields properly placed
- Consistent field sizes
- Adequate spacing
- Fields don't overlap text
- Merge fields have clear labels
- Correct field types used
Layout
- Professional appearance
- Consistent formatting
- Clear section headers
- Page numbers (if multi-page)
- Adequate margins
Testing
- Tested with real data
- All roles mapped correctly
- All merge fields work
- Reviewed on desktop
- Reviewed on mobile
- Sequential signing works (if applicable)
Documentation
- Clear template name
- Helpful description
- Usage instructions
- Version number (if applicable)
- Owner assigned
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