API Integration
Custom API integrations
API Access (Enterprise)
SignNXT offers API access for Enterprise customers to integrate electronic signatures into your existing systems and workflows.
API access is available exclusively for Enterprise plan customers. Contact our sales team to learn more.
What is API Access?
API (Application Programming Interface) access allows you to:
Integration Capabilities:
- Send documents programmatically
- Create templates via API
- Check document status
- Download completed documents
- Manage signers and recipients
- Automate workflows
- Integrate with your systems
Benefits:
- ✅ Automate document sending
- ✅ Integrate with CRM/ERP systems
- ✅ Build custom workflows
- ✅ Embed signing in your app
- ✅ Reduce manual work
- ✅ Scale operations
Enterprise-Only Feature
API access is available only on the Enterprise plan:
Why Enterprise?
- Requires dedicated support
- Custom rate limits
- SLA guarantees
- Security requirements
- Technical onboarding
- Ongoing maintenance
Not Available On:
- ❌ Trial plan
- ❌ Starter plan
- ❌ Professional plan
API access requires an Enterprise subscription. Upgrade to Enterprise to access API features.
Getting Started with API Access
If you're interested in API access:
Step 1: Contact Sales
Email: support@signnxt.com
Subject: "Enterprise API Access Inquiry"
Include:
- Your company name
- Current plan (if existing customer)
- Use case description
- Expected API volume
- Integration requirements
Step 2: Enterprise Consultation
Our team will:
- Discuss your requirements
- Provide custom pricing
- Explain API capabilities
- Answer technical questions
- Provide implementation timeline
Step 3: Upgrade to Enterprise
Once approved:
- Sign Enterprise agreement
- Receive API credentials
- Access API documentation
- Get technical onboarding
- Start integration
Step 4: Technical Onboarding
Our team provides:
- API documentation
- Authentication setup
- Code examples
- Testing environment
- Integration support
Common Use Cases
CRM Integration
Integrate SignNXT with your CRM:
- Send contracts from CRM
- Update deal status on signature
- Attach signed documents to records
- Automate sales workflows
Example: Salesforce, HubSpot, Zoho CRM
ERP Integration
Connect with your ERP system:
- Send purchase orders
- Vendor agreements
- Employee onboarding documents
- Automated procurement workflows
Example: SAP, Oracle, Microsoft Dynamics
Custom Applications
Embed signing in your app:
- White-label signing experience
- Custom branding
- Seamless user experience
- No redirect to SignNXT
Example: SaaS platforms, internal tools
Workflow Automation
Automate document workflows:
- Trigger documents on events
- Sequential approvals
- Conditional routing
- Status notifications
Example: Zapier, Make, custom workflows
What's Included
API Features
Document Management:
- Create documents
- Send for signature
- Check status
- Download signed PDFs
- Void/cancel documents
Template Management:
- Create templates
- List templates
- Use templates
- Update templates
Signer Management:
- Add signers
- Update signer info
- Check signing status
- Resend invitations
Webhook Notifications:
- Document sent
- Document signed
- Document completed
- Document declined
- Document expired
Support & SLA
Enterprise Support:
- Dedicated account manager
- Priority support queue
- 4-hour response time (business hours)
- Technical support team
- Implementation assistance
SLA Guarantees:
- 99.9% uptime
- API rate limits
- Response time guarantees
- Incident response
Security & Compliance
API Security:
- OAuth 2.0 authentication
- API key management
- IP whitelisting (optional)
- Encrypted connections (HTTPS)
- Audit logging
Compliance:
- SOC 2 Type II
- ISO 27001
- GDPR compliant
- HIPAA available (with BAA)
Enterprise API access includes all security features and compliance certifications required for regulated industries.
Pricing
API access pricing is custom based on:
Factors:
- API call volume
- Number of users
- Support level required
- SLA requirements
- Integration complexity
Contact Sales: Email: support@signnxt.com
Our team will provide a custom quote based on your needs.
Frequently Asked Questions
Can I try the API before upgrading?
Contact our sales team to discuss a proof-of-concept or trial period for Enterprise features.
Is there API documentation?
Yes, comprehensive API documentation is provided to Enterprise customers after onboarding.
What programming languages are supported?
Our REST API works with any language that can make HTTP requests (Python, JavaScript, Java, PHP, Ruby, etc.).
Are there rate limits?
Yes, rate limits are set based on your Enterprise agreement. Custom limits available.
Can I use webhooks?
Yes, webhooks are available for Enterprise customers to receive real-time notifications.
Is there a sandbox environment?
Yes, Enterprise customers receive access to a testing environment for development.
What if I need custom features?
Contact our team to discuss custom development and integration services.
How long does implementation take?
Typical implementation takes 2-4 weeks depending on complexity. Our team provides full support.
Contact Us
Ready to integrate SignNXT with your systems?
Email: support@signnxt.com
Subject: "Enterprise API Access Inquiry"
Include in your message:
- Company name
- Current plan (if applicable)
- Use case description
- Expected volume
- Timeline
Our Enterprise team will respond within 1 business day.
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